At Charfort Buyer’s Agents SL, your privacy is a priority. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable European laws. By using our services or website, you agree to the terms of this Privacy Policy.

1. Controller of Personal Data

Charfort Buyer’s Agents SL
Address: Calle Bailén N°36 4°2 Izda, 08010 Barcelona, Spain
Tax ID: B19772888
Email: info@charfort.com

2. Personal Data We Collect

We collect and process the following categories of personal data:

• Contact Information: Name, email address, phone number, and postal address.
• Financial Information: Payment details for our services.
• Service Information: Details about your property search, preferences, and related documentation.
• Website Usage Data: Information collected through cookies, IP addresses, and browser types.

3. Purpose of Data Processing

We process your personal data for these purposes:

• To provide property search and buyer’s agent services.
• To manage financial transactions for our services.
• To communicate with you about inquiries, updates, or services.
• To comply with legal obligations and safeguard our rights.
• To improve our website and tailor our services to your preferences.

4. Legal Basis for Processing

The legal bases for processing your data include:

• Performance of a Contract: Necessary to fulfill our agreement with you.
• Legal Compliance: To adhere to regulatory requirements.
• Legitimate Interests: For improving services and ensuring data security.
• Consent: Where required, for specific purposes such as sending newsletters.

5. Sharing of Personal Data

We may share your data with the following parties:

• Service Providers: IT providers, payment processors, or other third parties essential for service delivery.
• Legal and Regulatory Authorities: Where required by law.
• Professional Partners: Such as real estate agents, legal consultants, or financial advisers.

Your personal data is never sold or shared for marketing purposes without your explicit consent.

6. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or to meet legal requirements. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

• Access: Obtain a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request the deletion of your data under certain conditions.
• Restriction: Limit the processing of your data in specific scenarios.
• Data Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Revoke consent for processing activities that require it.

To exercise these rights, please contact us at info@charfort.com.

8. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute data security.

9. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure it is protected under approved safeguards, such as standard contractual clauses or equivalent legal mechanisms.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies may collect non-personal information, such as browser type and usage patterns. You can adjust your cookie preferences through your browser settings.

11. Complaints

If you have concerns about the handling of your data, you may lodge a complaint with the relevant supervisory authority or the Barcelona Court.

12. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Please review this page regularly to stay informed.

For inquiries or concerns regarding this Privacy Policy, please contact:
Email: info@charfort.com